The high temp swept European in recently days and with July coming, the temperature is reached up to 40℃ in some of countries, more and more drivers are asking for a truck ac to escape from high temperature. One of our customers from Spanish find KingClima asking for a 12v air conditioner for his truck fleet urgently.

Customer Name: Javier Martínez
Location: Barcelona, Spain
Occupation: Long-haul Truck Driver
 

Background of Spanish Customer Purchasing a KingClima Truck Air Conditioner

Javier Martínez is an experienced long-haul truck driver based in Barcelona, Spain. He spends extended periods on the road, often facing challenging weather conditions during his journeys across Europe. Javier's truck is his second home, and he understands the importance of having a comfortable and conducive sleeping environment during his breaks. Given the extreme temperatures experienced in different regions, Javier has decided to invest in a reliable and efficient truck air conditioner. After extensive research, he discovered KingClima, a renowned manufacturer of truck air conditioning systems, known for their high-performance and durability.

Customer Requirements

Cooling Efficiency: Javier requires a truck air conditioner that can effectively cool the cabin during hot summer days, ensuring a comfortable sleeping environment.

Energy Efficiency: As a professional driver, Javier is conscious of his fuel consumption and seeks an energy-efficient air conditioner to minimize the impact on his truck's fuel efficiency. So his main requirement is to find a 12v air conditioner for his truck.

Durability: Javier desires a long-lasting truck air conditioner that can withstand the rigors of continuous use, varying weather conditions, and long-distance journeys.

Easy Installation: Being a hands-on person, Javier prefers a truck air conditioner that is easy to install and does not require extensive modifications to his truck's cabin. So we recommend to our EA-28R roof top truck air conditioner for him.

Noise Reduction: Javier values a peaceful and quiet sleeping environment, so he is looking for a truck air conditioner that operates silently to minimize noise disturbances during rest breaks.

Warranty and Customer Support: Javier seeks a manufacturer that offers a comprehensive warranty and reliable customer support in case of any issues with the truck ac.
 

Purchase Process of the 12V Air Conditioner

Research and Evaluation

Javier researched various truck air conditioner brands available in the market. He compared different models based on their cooling capacity, energy efficiency ratings, durability, installation requirements, noise levels, and customer reviews. During his research, he came across positive feedback regarding KingClima's products, which led him to explore their range of  truck air conditioners further.

Contacting KingClima:

Impressed by the positive reviews and the specifications of KingClima's truck ac models, Javier decided to contact the company directly to gather more information. He visited KingClima's official website and found their customer support contact details.

Inquiry and Consultation:

Javier reached out to KingClima's customer support via email and provided his contact information and specific requirements. He inquired about the availability of their 12v air conditioners in Spain, requested detailed product brochures, and sought clarification on technical aspects such as installation and noise levels.

Product Recommendation:

KingClima's customer support promptly responded to Javier's inquiry, providing him with detailed information about their truck air conditioner models. Based on his requirements, they recommended the KingClima EA-28R model, known for its excellent cooling capacity, energy efficiency, durability, and quiet operation. The customer support representative also shared the product brochure, warranty information, and installation guidelines.

Pricing and Ordering:

After reviewing the provided information and discussing it with his colleagues, Javier was convinced that the KingClima EA-28R truck ac model met all his requirements. He requested a price quotation for the truck ac, including any additional installation accessories required for his truck model. Javier received the quotation within a day, and after considering the competitive pricing, he decided to proceed with the purchase.

Purchase and Delivery:

Javier confirmed his order with KingClima, providing his shipping address in Barcelona, Spain. He made the payment through a secure online transaction, and the company assured him that the product would be dispatched within three business days. Finally he received the EA-28R truck ac door to door service in 7 days and he installed it fast with positive feedback to KingClima!